Shipping Policy
Thank you for choosing our store. This is the shipping policy Provides information about the shipping process and estimated delivery date for your order. Here is our shipping policy for your convenience and understanding:
Shipment processing time
Order Cutoff Time: 6PM (EST) Monday to Friday
Order processing time: Your order will be processed within 1-3 business days. We will start preparing as soon as your order is successfully confirmed. If there are any delays due to holidays or promotions, you will receive an email notification to stay informed of the status of your order.
Delivery time
Estimated delivery time is 7 to 15 business days.
We always try to deliver as quickly as possible, but sometimes objective factors such as weather, customs or shipping services can cause some unexpected delays in these cases we will contact you via email.
Order Tracking
Once your order has shipped, we will send you a confirmation email with a shipping tracking number. You can use this number to track your order via the shipping carrier’s website.
Shipping method
All domestic orders are typically shipped via USPS, although we sometimes use alternative carriers depending on availability, destination, and rates.
Transport fee
Shipping cost for all current orders: $6.99.
Require signature
To ensure the security of your order, you must sign upon receipt. We do not offer the option of leaving orders unsigned or unattended.
Address is incorrect
We will not be responsible for the loss of any parcels sent due to incorrect delivery information. If you accidentally submitted an incorrect address when placing an order, please contact us immediately.
Change delivery address
You can change the delivery address before we process the package by contacting us via email.
Your package is wrong/damaged
We take great care to ensure your order arrives in perfect condition. If the item you ordered is damaged, we apologize. Please email us with a picture of the damaged item, your order number, and any other information you may have about your order to help us resolve this issue for you. quickly. We will reply you as soon as possible with an answer!
Please contact our customer service staff if you require any assistance or have any questions about our shipping regulations. We appreciate your trust in us and will do our best to meet delivery deadlines to your door.
Contact us
If you have any questions or concerns about this Shipping Policy or our data practices, please contact us at:
Email: [email protected]
Address: 845 Mandarin Ave, Bowling Green, KY 42104, USA
Working hours: 8AM – 6PM (from Monday to Friday, off Saturday and Sunday).